Amsterdam 2020 - The Digital Benchmark

Detailed Agenda


1 : September 29, 2020
09:20 - 10:00

Phygital: how to increase in-store traffic and ensure customer conversion

Room 4
What are the challenges facing retailers? What use cases can be implemented to address them? This overview aims to identify and categorize the main players in the phygital market as well as new innovative solutions. Concrete use cases are studied throughout the customer journey: before arriving at...
Web AnalyticsStore AnalyticsDrive-to-store Strategy
Julien Maillard
Digital Factory Group Director
Arnaud Marcilly
Directeur Associé
Hugues Odasso
Consultant Senior
09:20 - 10:00

Analysis of PIM / DAM solutions

Room 2
In order to improve product presentation, diversify its catalogue, animate its product offer and enrich the user experience, it is essential to ask you the right questions. Is the description of the product page detailed and clear enough? Does the consumer find his way through all the product...
Reference & Master DataE-commerce PlatformPIM / DAM
Pascal Malotti
Strategy & Development Director
09:20 - 10:00

The new uses of Search & SEA

Room 1
For the first time since a long time, the share of search ads in the United States has risen from 38.2% to 37.2%. Although Mountain View's results are still positive, this is a signal to be taken into account. Still dominant in the marketing mix of advertisers, SEA no longer seems to be...
SEO - Search Engine OptimizationSEA Search Engine AdvertisingVocal Search
Jérémy Lacoste
Team Manager Acquisition & Data Marketing
09:20 - 10:00

For a marketing data governance driven by business services

Room 3
There is no denying that data is transforming the way most marketing activities and jobs are carried out across all sectors. However, while a good management of data is a strength, a bad one creates the opposite effect. As soon as companies try to put data at the heart of their operations,...
Data StrategyData ProfilingData QualityMetadata ManagementData SecurityReference & Master DataData Integration
Léa Guyon
10:05 - 10:15

No cookies, no IDFA, no problem. The future of identity resolution explained right

Room 1
When Apple started tracking protection back in 2017, inventory prices dropped by up to 60%. Now Google and Apple have announced the death of cookies and IDFAs as the lead currencies of the internet. The threat to the internet economy is real - and the clock is ticking. What seems like an abstract...
Data QualityData Integration
Léonard Steger
Country Manager France
10:15 - 10:40

Implementation of a CRO approach: from segmentation to activation

Room 1
To illustrate the CRO approach, we will present the strategy implemented by an online bank to improve the conversion rate of its offers based on a fine segmentation.
DisplayPersonalizationCRO Conversion Rate OptimizationRecommendation & Personalization
Marine Lewandowski
Analytics & Optimization Manager
10:15 - 10:40

Making sense of AI industrialization

Room 3
To give a meaning to the industrialization of an AI project is to succeed in combining long term stakes (company strategy), short term stakes (professions), and sometimes ethical stakes (which can be expressed in the creation or the training of the algo (facial recognition, bias...). Giving...
Data ScienceAI - Artificial Intelligence
Laurent Felix
10:15 - 10:40

Data Performance: assessment of the level of maturity and implementation of a Data strategy

Room 2
Data has always been used in companies for performance objectives (reporting, business intelligence department...). But with digitalisation, the flow of data is becoming more and more important and all the company's business lines are concerned. Data sources have exploded. In addition to the...
Data StrategyData QualityData IntegrationDataviz / DashboardingCDP - Customer Data PlatformData Science
David Robin
Colombus Consulting
Directeur associé
Valentin Vivier
France Télévisions
Responsable de projets Data
10:15 - 10:40

Managing customer irritants: how to track down the blind spots of omnicanality

Room 5
In this era of hyperchoice, the consumer is more demanding and unfaithful than ever. At the same time, an omnichannel journey is punctuated by potential irritants. New approaches and combined technologies make it possible to address these irritants: emotion mapping, machine learning, low-code...
Drive-to-store StrategyOmnichannel Client Relationship
Benjamin Hannache
Keley Consulting
Directeur Général Adjoint
Karin Jouanno
Keley Consulting
Lead UX Design Center
10:15 - 10:40

How to successfully generate leads via an inbound marketing strategy?

Room 4
Lead generation is one of the major levers of inbound marketing to increase business growth. In fact, the three steps of inbound marketing can be declined on the axis of lead generation: attracting qualified traffic to your digital resources, converting this traffic into leads and building...
Marketing Automation B2B
Christian Neff
10:50 - 12:30
One-2-One Meetings / Coffee Break
12:35 - 13:05
13:05 - 14:00
14:05 - 14:45
One-2-One Meetings / Coffee Break